Terrms & Conditions
GLADD ("GLADD," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, engage with our services, make a donation, register for events or memberships, or communicate with us via email, phone, or SMS. By using our website and services, you agree to the practices described in this Privacy Policy.
GLADD does not sell your personal information.
We may share information with trusted service providers or third-party vendors only when necessary to:
- Process donations or payments
- Provide communication services
- Maintain website operations
- Comply with legal obligations
We may also disclose information if required by law, subpoena, court order, or to protect the rights and safety of GLADD and its community.
SMS Privacy Policy & Terms of Service Section
SMS Communications and Terms of Service
GLADD Community is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit the GLADD Community website, interact with us, contact us, join our community, register for events, participate in workshops, or communicate with us by phone, email, text message, web form, or any other method.
Information We Collect
We may collect the following types of information from you:
Personal Information: When you contact us through our website, phone, email, text message, membership platform, event registration form, or other communication method, we may collect personal information that you provide, including your full name, phone number, email address, mailing address, membership information, event registration details, and any information you choose to share with us.
SMS-Related Information: If you opt in to receive SMS messages from GLADD Community, we may collect your mobile phone number, SMS opt-in status, SMS opt-out status, date and time of consent, source or method of consent, message delivery status, and message history related to your communications with GLADD Community.
How We Use Your Information
We use the information we collect for the following purposes:
To communicate with you about GLADD Community programs, services, events, live streams, workshops, grief support sessions, membership updates, customer care, and related support.
To respond to your inquiries, provide assistance, manage registrations, send reminders, support your membership, and communicate important information related to GLADD Community.
To send SMS messages when you have opted in to receive them.
To manage SMS opt-ins, opt-outs, consent records, message delivery, and compliance with carrier, legal, and messaging platform requirements.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from GLADD Community. This includes SMS messages for conversations, customer care, support-related communications, live-stream reminders, workshop and event updates, grief support session reminders, membership notifications, registration confirmations, and other GLADD Community-related communications.
Message frequency varies. Message and data rates may apply. See our Privacy Policy at the GLADD Community Privacy Policy page. Message HELP for help. Reply STOP to any message to opt out.
Consent to Receive Text Messages
You are not required to consent to receiving text messages from GLADD Community. By providing your phone number and opting in, you consent to receive text messages from GLADD Community regarding your inquiry, our services, your membership, event registrations, live streams, workshops, grief support sessions, customer care, or related community communications.
Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP to any text message you receive from us. You may request assistance by replying HELP. Please note that opting out may limit our ability to communicate with you by text message regarding your membership, events, reminders, support requests, or services.
Information Sharing and Disclosure
We do not sell, rent, release, or transfer your SMS consent or phone number to any third parties for marketing purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. This includes affiliates or business partners. The opt-in is not transferable to another party involved in their process.
GLADD Community may share limited information with service providers only as necessary to deliver SMS messages, manage opt-ins and opt-outs, provide customer support, maintain records, comply with legal or carrier requirements, or protect the security of our services. These service providers are not permitted to use SMS opt-in information or phone numbers for their own marketing or promotional purposes.
SMS Message Communication
We may send any GLADD Community text message, either directly or through a third-party agent, messaging platform, or authorized service provider, through your communication service provider in order to deliver it to you. You agree that your communication service provider is acting as your agent in this capacity.
GLADD Community does not sell, rent, release, or transfer SMS opt-in consent, phone numbers, or text message consent to any third parties or affiliates for marketing or promotional purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet, mobile network, or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out: You may opt out of receiving SMS messages from GLADD Community at any time by replying STOP to any text message you receive from us. If you opt out, we may still communicate with you through non-SMS methods where appropriate, such as email, phone, account notifications, or other service-related communications.
Help: You may request help at any time by replying HELP to any text message from GLADD Community.
Access and Update Information: You may request to access, update, or correct your personal information by contacting GLADD Community using the contact information provided on our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, SMS Terms of Service, or our privacy practices, please contact us:
Company Name: GLADD Community
Address: 700 Cocoanut Avenue, Unit #402, Sarasota, FL 34236
Phone: 1-844-42-GLADD
Website: GLADDCommunity.com
Contact Page: https://gladdcommunity.com/contact-us/